Barrie Boland

Install went without a hitch, I have moved from 300mb Virgin connection to this which seems to be very good and reliable, 900mb download and 1gb upload, fantastic

Douglas Adam

So glad I made the switch from virgin. Stable connection so far with no drops. Any slight issues I had there was a prompt response from one of the local team who were only too happy to help. Much prefer putting my money into a company offering local support rather than those offshoring much to the frustration of their customers.

Ayla Booth

Never had a ISP before where when you call their customer service you know you will have your situation resolved quickly and without being bounced to 20 departments. My fastest call time with Brillband from picking up the phone to having my question resolved has been under 5 minutes! I wouldn't even be through the automated questions with a big provider in that time. Especially liked the continuation of support, email support never felt like you had to explain the same problem over and over.

Elaine Wood

Having been let down by my previous broadband provider I decided to give Brillband a try. Connected today. Excellent customer service. Setup was a wee bit tricky but from start to finish Vivian talked me through every step of the way. Phone calls and emails answered straight away by knowledgeable and helpful staff. Well done everyone 👏 👍

Frank

Great broadband provider from my initial contact such a friendly welcome I got. The installation went without a hitch. And wow the Internet speed is fast and reliable. I would highly recommend this provider for the service and price.

Ben Anderson

I wasn't sure about going with brillband as they are a new company but the installation and the setup of the service was very easy. Murren in the support team was great to speak to and the engineer who installed the box and ran the cable into the house was very professional. I couldn't be happier just now.

Danny McNally

Within 10 minutes of signing up online I got a call from Lyle, confirming my activation date and then got an email confirming everything I needed to get myself up and running from the get-go. I'm loving the tech you use, the proactive way you do your service and I can't wait to see where Brillband goes next!

Grant Anderson

Great service with quick and tidy installation and set up, the broadband range is fantastic!

Fraser Hunter

Fantastic service, brilliant product and top quality support whenever it's required!

G W

Fantastic customer service, I was one of the first people to join up, I also left due to a fault on my end but got that sorted and the customer service was fantastic. The staff will go out of their way to make sure you have the best service. If you can get them installed, DO IT!

George Baikie

From the moment I contacted them they have been brilliant, kept me up to date with my installation and the speeds I'm getting are just fantastic and another big big plus is its local customer service who are actually willing to help, keep it up and I'll never leave.

Mason

This company has been outstanding from the start. I had an absolute nightmare of a previous ISP and from day one of trying to join Brillband, the team were fantastic.